Privacy Policy
July 1, 2024 2025-12-13 12:33Privacy Policy
1. Introduction
This Privacy Policy explains how Tech Student Guide (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you use our website techstudentguide.com and our mobile applications on the Google Play Store and Apple App Store (collectively, the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Who we are and contact details
Tech Student Guide is an online learning platform (LMS) that provides courses and educational content for students and professionals.
If you have any questions about this Privacy Policy or your data, you can contact us at: [email protected], Address: 350 Mercer Loop, Unit 2, Jersey City, NJ 07302, USA.
3. Information we collect
Depending on how you use the Service, we may collect the following types of information:
- Account information: name, email address, password, username, profile photo or basic profile details you provide.
- Course usage data: courses you enroll in, progress, quiz results, completion status, notes, and interactions with course content.
- Device and technical data: IP address, device type, operating system (Android/iOS), app version, browser type, and basic diagnostic data for performance and security.
- Payment information: if you purchase paid courses or subscriptions, payment processing is handled by third-party providers (e.g., payment gateways, app stores) and we generally receive only limited transaction information (such as amount, time, and status), not your full card details.
- Communication data: messages you send to us (support requests, feedback) and responses we send back.
If you enable optional features (for example, push notifications or analytics), we may collect additional data as necessary for those features, which will be explained when you activate them.
4. How we use your information
We use your information to operate and improve the Service and to provide you with a secure, personalized learning experience.
Main purposes include:
- Creating and managing your account and profile.
- Enabling you to enroll in, access, and complete courses and learning activities.
- Tracking progress, quiz scores, certificates, and other learning metrics.
- Providing customer support and responding to your requests.
- Sending important notifications about your account, courses, changes to policies, or security alerts.
- Improving the Service, including troubleshooting, analytics, and product development.
If we use your information for marketing (for example, newsletters or new course offers), you will have the option to unsubscribe or opt out.
5. Legal bases (for GDPR/other regions)
Where applicable data protection laws (for example, in the EU/EEA/UK) require a legal basis, we rely on one or more of the following: performance of a contract (providing the Service), legitimate interests (improving and securing our platform), compliance with legal obligations, and consent where required (such as certain marketing communications or optional analytics).
6. Cookies and tracking technologies
Our website may use cookies and similar technologies to remember your preferences, keep you logged in, and analyze how you use the Service.
You can usually control cookies through your browser settings; however, disabling certain cookies may affect some functionality of the website.
7. Mobile app permissions (Android & iOS)
Depending on your device and how you use the apps, we may request access to certain device features, which you can allow or deny within your device settings.
Typical permissions may include (only keep what you actually use):
- Internet access & network information: required for online learning and syncing progress.
- Notifications: to send reminders about courses, new content, or important account updates.
- Storage/Files: to cache content or allow you to download course materials for offline use (if supported).
We will not access any sensitive device permissions (such as camera, microphone, contacts, precise location, or photos) unless they are clearly needed for a feature you choose to use and are disclosed in this Policy and in the app’s permission request.
8. How we share your information
We do not sell your personal data.
We may share your information only in the following limited circumstances:
- Service providers: with trusted third-party vendors who help us operate the Service (hosting, analytics, email delivery, payment processing, etc.), under contracts that require them to protect your data and use it only for our instructions.
- Instructors: if your account is under a course or program run by a specific instructor or institution, we may share necessary learning data (progress, quiz results, completion) with them so they can manage teaching and support.
- Legal and security: where required by law, court order, or to protect our rights, users, or the Service (for example, fraud prevention, abuse investigation).
If we ever enter into a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.
9. International data transfers
Your information may be stored and processed on servers located inside or outside the United States, depending on our hosting providers.
Where required by law, we take appropriate measures to protect your information when it is transferred internationally, such as using contractual safeguards.
10. Data retention
We keep your personal data for as long as necessary to provide the Service and fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
When data is no longer needed, we will delete or anonymize it within a reasonable time, except where we must keep certain records for legal, accounting, or security reasons.
11. Data security
We use reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
However, no system can be guaranteed 100% secure, so you should also protect your account by using a strong password and keeping your login details confidential.
12. Your rights and choices
Depending on your location and applicable law, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal limitations.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent (for example, marketing emails).
You can exercise many of these rights through your account settings (for example, updating profile or requesting deletion), or by contacting us at [email protected].
13. Children’s privacy
The Service is not intended for children under 18 years of age, and we do not knowingly collect personal data from children under this age.
If you believe a child under 18 has provided us with personal information, please contact us so we can take appropriate steps to delete such information.
14. Third-party links and content
The Service may contain links to third-party websites, tools, or content that are not operated or controlled by Tech Student Guide.
This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. You should review their policies before providing any personal information.
15. Google Play & Apple App Store requirements
Our Android and iOS apps are required to provide clear information about data collection, sharing, and security practices in the Google Play Data Safety section and App Store privacy labels.
The information in those store listings is consistent with this Privacy Policy and may provide additional, platform-specific details on how our apps handle your data.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes, we will notify you by updating the “Last updated” date and, where appropriate, by email or in-app notice; your continued use of the Service after the updated Policy becomes effective means you accept the changes.
17. Governing law
This Privacy Policy is governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of laws rules.
Any disputes arising out of or in connection with this Privacy Policy or your use of the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in New Jersey, USA, subject to any mandatory legal protections that apply in your place of residence.
